I am a detail-oriented Virtual Assistant specializing in eCommerce backend support, order processing, online purchasing, inventory monitoring, and administrative operations. I help business owners and internal teams maintain organized workflows and accurate order management.
With 4+ years of experience in online purchasing and order coordination, and 2+ years in customer service, I understand the importance of accuracy, structured processes, and timely execution in daily operations.
Core Services:
• Order processing, tracking, and reconciliation
• Online purchasing and product availability verification
• Inventory monitoring and stock validation
• Internal team coordination and operational follow-ups
• Retailer coordination for order updates and issue resolution
• Data entry and spreadsheet management (Google Sheets)
• Administrative documentation and structured reporting
• Email-based customer support
Tools: Google Workspace (Docs, Sheets, Gmail), Slack, ChatGPT, and client-provided systems.
I follow SOPs carefully, double-check details, and maintain clear communication. I am reliable, organized, and committed to long-term remote work, providing consistent backend support that keeps operations running smoothly.