Strategic Senior Systems Analyst with over 12 years of expertise in the full lifecycle management of enterprise-scale applications, including ERP (SunSystems, MS Dynamics) and mission-critical Shipboard Systems. Proven track record in driving Product Health for global fleets by leveraging Splunk for advanced observability and Argo for automated deployment. Recognized Subject Matter Expert (SME) in high-availability environments, specializing in Major Incident Management and ITIL frameworks to maximize operational uptime
