I am a highly experienced General Virtual Assistant and Accounting Administrative Specialist with over 12 years of combined experience in the BPO, finance, and virtual support industries. My career spans roles in customer service, accounting, executive assistance, and client services, providing reliable, detail-oriented support to executives and teams across various sectors.
Marvel Consulting (May 2024 – Present)
Currently providing end-to-end accounting and administrative support including ITR preparation and lodgment, general ledger maintenance, vendor and client account management, and compliance coordination using tools such as QuickBooks and Xero. Also involved in debt collection, skip tracing, and executive communication handling.
Debt Recoveries Australia (July 2022 – May 2024)
Served as Executive Assistant Level II, managing confidential communications, coordinating projects, tracking deadlines, handling correspondence, and acting as a liaison between executives and stakeholders.
GDevelopments (Dec 2021 – June 2022)
Worked as a Senior Accounting Virtual Assistant, specializing in accounts payable, receivable, and financial reporting, while supporting audit preparation and vendor coordination.
Inszone Insurance Services (Aug 2019 – Dec 2021)
Focused on accounting support including accounts reconciliation, agency and direct bill processing, and preparation of financial documentation.
Ally Auto Finance (May 2014 – May 2019)
Started as a Senior Customer Service Representative, responsible for inbound and outbound collections, negotiating payment plans, processing payments, and managing customer records with empathy and professionalism.
I am proficient in HubSpot, Acuity Scheduling, CRM systems, Google Workspace, QuickBooks Online, Reckon Elite, BGL CAS360, Applied Epic, Canva, Excel, and more. I also participated in a Funcrowd project to enhance voice recognition systems for electric vehicles, showcasing my adaptability and clarity in voice tasks.
With a strong foundation in accounting, customer relations, and administrative operations, I bring accuracy, efficiency, and excellent communication to every role. My ability to manage time, tools, and tasks effectively makes me a valuable asset to any organization seeking reliable virtual support.
