Results-driven administrative and customer support professional with nearly 10 years of experience in virtual assistance, accounts receivable, billing and collections, and client relationship management. Proven track record of streamlining administrative processes, managing email communications, generating leads, preparing reports, and coordinating teams, with promotions to Team Lead and Assistant Team Lead reflecting strong performance and leadership. Highly organized, detail-oriented, and adaptable, with the ability to manage multiple priorities while consistently meeting deadlines in fast-paced environments. Recognized for excellent communication, problem-solving, and leadership skills, making me a dependable and valuable contributor to organizational success.