I help businesses stop wasting time on tasks that technology can handle.
With years of hands-on experience across customer service, sales, technical support, and billing, I've seen firsthand how much time and money businesses lose to manual, repetitive work — tasks that could be automated in a fraction of the time it takes to do them by hand. That experience is what drives my focus today: helping entrepreneurs and growing businesses use AI and automation to run leaner, move faster, and scale without burning out their team.
I specialize in building practical automation systems using tools like Zapier, -----------, and Claude AI. Whether it's connecting your apps so data flows automatically, eliminating repetitive admin tasks, or setting up AI-powered workflows that handle customer inquiries, lead follow-ups, or internal processes — I build solutions that save real hours every week and reduce costly human error.
What makes me different from a typical tech VA is my business background. I don't just set up tools — I understand how businesses actually operate. I know what a billing dispute feels like from the front line. I know what it costs when a lead falls through the cracks. I know how a poorly handled customer interaction affects retention. That background means I build automations that solve real business problems, not just impressive-looking workflows that don't move the needle.
Services I provide:
• AI workflow design and implementation (Zapier, -----------, Claude AI, ChatGPT)
• Business process automation — lead management, onboarding, follow-ups, reporting
• App integrations that eliminate manual data entry and handoffs
• Website design and development using Lovable AI
• Customer support systems and chatbot setup
• Process audits — identifying where your team is losing the most time
If your business is still running on manual processes, spreadsheets, and copy-paste work, you're leaving money on the table. Let's change that.
I'm detail-oriented, responsive, and focused on delivering outcomes — not just deliverables. Let's talk about where automation can make the biggest difference in your business.
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