Customer Support and Virtual Assistant professional with 5+ years of experience in customer service, operations, and administrative support. Experienced in handling phone, email, and chat support while maintaining customer satisfaction and SLA standards.
Currently completing hands-on Virtual Assistant training focused on email management, calendar coordination, lead generation, internet research, and social media support for US-based clients.
Proficient in Google Workspace, Trello, Asana, Canva, CRM systems, and AI productivity tools including ChatGPT and Gemini. Known for being reliable, detail-oriented, adaptable, and easy to work with in fast-paced remote environments.
Available for US, UK, and AU timezones with a dedicated remote workspace, stable internet connection, and backup setup.
