I am an experienced Customer Service and Administrative Support Specialist with a strong background in dental front desk operations, claims management, and client support. I have managed patient scheduling, outbound confirmations, and insurance verification (Medicaid & PPO) using tools like Open Dental, as well as medical billing and accounts receivable.
In addition, I worked as a Customer Service Representative for AT&T and Comcast, handling sales, billing, technical support, retention, and home security. I also served as a Claims Specialist at Nation Safe Drivers, reviewing approvals and denials while ensuring accuracy and compliance.
Detail-oriented, reliable, and proactive, I am committed to providing excellent service, keeping workflows organized, and creating a positive experience for every client or guest.
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