Hi! My name is Gee, a seasoned Operations Support Manager and Project Manager with over 10+ years of experience in the Virtual Assistance industry, specializing in eCommerce operations and team leadership. I partner with eCommerce brands, dropshipping businesses, Amazon sellers, and retail-focused SaaS companies to streamline operations, build high-performing teams, and scale with confidence.
I am known for taking ownership, solving complex problems, and leading with clarity.
My goal? To help your business thrive through efficient systems, excellent customer experience, and strong team performance.
E-commerce Expertise:
Operations Management & Leadership
Customer Retention, Experience & Success
Technical & Order Support Oversight
Remote Staff Hiring, Onboarding, SOPs & Training
Process Improvements & Workflow Optimization
Handling Chargebacks, Bank & Payment Disputes
Amazon, Shopify, FBA, Dropshipping & Inventory Control
Reputation Management, Shipment Tracking, Vendor Relations
Whether you need someone to take over day-to-day operations, lead your support team, or optimize your back-end workflows, I bring the skills and structure to make it happen and keep it running smoothly.
Why Work With Me?
10+ Years of Hands-On eCommerce Experience
Trusted Leader in Remote Team & Department Management
Long-Term Mindset: I Grow With Your Business
Clear, Friendly Communication + Proactive Support
Strategic + Execution-Oriented Approach
Fast Learner of New Tools & Systems
Always Ready to Lead and Deliver Results
Can hit the ground running!
Tools/Platforms I Work With:
Shopify, Amazon, Etsy, eBay, Walmart Seller Central, ShipStation, ShipBob, CommerceHub, PayPal, Stripe, Signifyd, -----------, -----------, Cin7, GoHighLevel, Zendesk, Gorgias, Freshdesk, Zoho, Salesforce, QuickBooks, Chargeover, Moodle, Facebook Business Manager, and more.
If you're ready to take your eCommerce operations to the next level, I am here to help you do just that with leadership, precision, and care.
Whether you need long-term support, a team lead to own your operations, or a reliable partner who gets things done, I've got you covered.
Let's connect today. Send me a message, and let's start building something that grows your business and gives you back your time.
Looking forward to working with you!
All the best,
Gee
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