I am a seasoned Patient Care Coordinator with over 3 years of experience specializing in multi-site healthcare administration. I have a proven track record of managing centralized scheduling and administrative workflows for 16 different clinic locations simultaneously, ensuring operational efficiency for each site.
My expertise includes independently handling 40% of total inbound call volume for busy practices while maintaining high service standards. I am proficient in various EMR/EHR software, including Modmed, Carepath, Wellsky, and Axiscare. I am dedicated to guiding patients through their care journey with precise intake, diligent insurance coordination, and professional multi-channel communication.
