Administrative and Customer Support Professional with over 3 years of experience providing exceptional customer service through email, chat, and phone support. Skilled in handling administrative tasks, updating customer information, processing renewals, managing customer accounts, and resolving inquiries efficiently. Experienced with Zendesk and other CRM systems, with a strong focus on accuracy, organization, and delivering excellent customer experiences. Reliable, detail-oriented, and committed to supporting business operations while maintaining high-quality service.