I'm ----------- ----------- L. -----------, a 32 year old customer service and/or technical support representative with years of experience with community and/or product support that involves providing collective and/or specific product information to clients and/or customers in a prompt and discreet manner with the use of Zendesk for tickets and SnapEngage while employing VPN technology applicable to different operating systems like Windows, Mac, Linux, Android and iOS platforms.I have a background in the automotive and aviation industry where I dealt with regulation specific procedures and parts management that requires complete and precise documentation. I also have an experience as a college technical instructor in the field of aviation electronics. Product sales and services is part of my daily routine. Attending to an inquisitive target market is a very familiar environment. Along with a few business minded individuals, we turned a small venture to an effective support group and network of entrepreneurs. This in turn gave me more time to handle freelance projects outside of the said venture.I have good command of the English language and can handle North American, United Kingdom or Australian/New Zealand work hours. I am looking for an organization to give me an opening and enough time to learn the given ----------- turn, I will make sure to work efficiently and adequately along with my personal touch of dedication.
