Logistics Operations Specialist | Customer Service & Freight Coordination 4+ Years Experience in Shipment Tracking, Carrier Negotiation & Client Support

Detail-oriented Business Administration graduate with 4+ years of experience in logistics operations, freight coordination, customer service, and administrative support. Experienced in shipment tracking, carrier communication, rate negotiation, and resolving client inquiries in fast-paced environments. Proven ability to manage documentation, maintain accurate records, and coordinate with drivers and clients to ensure on-time delivery and operational efficiency. Proficient in MS Office and Google Workspace with strong communication, multitasking, and problem-solving skills. Dedicated to delivering excellent service and supporting company productivity and growth.