I’m an experienced Virtual Assistant with a focus on healthcare support for U.S.-based clients. In my recent role as a Patient Care Coordinator, I handled appointment scheduling, specialist referrals, calendar management, email correspondence, and medical records processing. I ensured smooth coordination between patients and providers, contributing to a seamless care experience.
My background also includes BPO experience as a Customer Service Representative across multiple accounts, which strengthened my communication, multitasking, and client service skills. I am organized, tech-savvy, and quick to learn new tools and systems. I bring a strong commitment to confidentiality, accuracy, and patient-centered service in every role I take on.
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