I have knowledge in working Microsoft Office tools (Excel, Word, Power point). I'm dependable, reliable, great with data entry, research, operations management, process and audits. Im able to work most of my time in excel sheets, monthly reports, database filling, tickets and navigate multiple systems at a time. I am also good in working with tickets. 11 years experience in a Telco account for a BPO company practically mold my outstanding work ethics to do my job well.