From scheduling to handling the unexpected, I'm here to simplify your life and maximize productivity.
Dedicated to delighting your customers with prompt and friendly support!
I offer the following services:
Medical Billing- Maintain patient confidentiality and comply with HIPAA regulations.- Proficient in EHR/EMR systems.- Charge entry, billing, and payment posting.- Verify insurance benefits and eligibility.- Submit clean claims.- Follow up on denied claims and resolve billing discrepancies.- Manage denials and handle appeals.
Customer Service Support- Assist customers via phone, email, and live chat.- Provide accurate information about products, services, billing, or policies.- Process orders, forms, applications, and requests.- Keep detailed, accurate records of customer interactions using CRM systems.
Bookkeeping- Record financial transactions such as sales, receipts, and payments.- Reconcile bank statements and other financial records.- Process invoices and track accounts payable and receivable.- Ensure payments are made on time.- Prepare financial reports and maintain ledgers and journals.
Admin Support- Handle general administrative tasks like organizing files, responding to emails, and managing correspondence.
Data Entry- Enter and maintain records accurately.- Handle data entry tasks with high attention to detail.
Calendar and Email Management- Schedule and manage appointments, meetings, and events across multiple calendars.- Address scheduling conflicts and set reminders for upcoming events.- Monitor inboxes, respond to general inquiries, and escalate issues as needed.
Tools Proficiency:
G Suite (Docs, Drive, Sheets, Contacts, Meet)
Project Management (Asana, Basecamp)
Communication: (Slack, WhatsApp, Teams, Zoom)
Social Media Platforms (Facebook, Instagram, LinkedIn)
AI (ChatGPT)
CRM (Salesforce, Podio)
Creative Tool (Canva, CapCut)
VoiP Service Providers (RingCentral, Nextiva)
Computer Remote Software (TeamViewer, AnyDesk)
EMR/EHR (Practice Fusion, Athena, Prompt, Simple Practice, Tebra)
HIRE me, but why?
Because I am a results-oriented individual who has the passion to provide excellence in every task delegated.
Are you ready to have your business upgraded? Let’s connect now and make it happen!
