An established employee with 15 years of accumulated professional experience in Customer Service, Inbound Sales, Outbound Telemarketing, B2B Sales Executive and Back Office and Project Management. A Berlitz certified Culture and Communications Trainer and a Product Specifics Instructor.
A proven turn-around individual with adept experience in training, leadership and project management roles who specializes in curbing and closing out performance gaps, meeting or exceeding clients' KPI metrics.
