Strategic E-Commerce & Operations Leader with 20+ years of experience driving growth, optimizing performance, and leading high-performing remote teams. Proven expertise in managing multi-channel e-commerce operations (Shopify, Amazon, Walmart, eBay) with a strong focus on KPI optimization, customer experience, and process efficiency. Adept at developing SOPs, streamlining workflows, and aligning business operations with strategic goals. Skilled in customer service leadership, HR management, talent development, and cross-functional collaboration. Experienced in SEO-driven content creation, digital marketing, and data analytics to support scalable revenue growth.
Verified
