Hello, and welcome to my profile.
I have previously worked as a Customer Service Representative both in phone and email. My responsibilities consist of taking in calls and assisting the client through phone and email regarding the Medical or Dental insurance of their patients, also to resolve patient insurance claims.
Working in a BPO gave me the opportunity to adapt and work in a fast-paced community, this profession enhanced my skills and abilities which include
-Effective communication skills
-Interpersonal Skills
-Excellent phone, email and ins-----------t messaging communication skills
-Adept in data Entry-Excellent in word-processing software and spreadsheets (e.g. MS Word, Powerpoint, Excel, Google Docs)
-Utilization of software like Google Drive, Dropbox, Zoom, Skype and -----------
-Internet Navigation
-Web research
