Dedicated and adaptable Customer Service and Adminstrative professional with a strong background in BPO, hospitality, and client support. Experience in assisting customers with billing, subscriptions and account management, while ensuring high levels of satisfaction. Skilled in CRM tools such as Salesforce Service Cloud and Pega Customer Decision Hub, with proficiency in MS Office, Canva and booking systems. Recognized for
excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environments. Proven versatility through experience in customer support, booking coordination and
inventory management.
