MAY 2021 - MAY 2024, REMOTE WORK (AUSTRALIA)
PROJECT MANAGER, WEBCREATIONAU
I successfully launched 10 websites monthly, exceeding client expectations and improving client satisfaction by 10%. My efficient project management also reduced project completion time by 10%.
FEBRUARY 2019 - DECEMBER 2019, REMOTE WORK (U.S.A)
TEAM MANAGER/COLD CALLER, DNT HOME BUYERS
As Team Lead and Appointment Setter, I motivated and coached my team to achieve consistent success, increasing appointment booking rates by 10%.
OCTOBER 2019 - JANUARY 2019, REMOTE WORK (U.S.A)
SALES ASSOCIATE/APPOINTMENT SETTER, SENIOR ADVISOR
I consistently exceeded sales targets, building strong client relationships and providing personalized insurance solutions. I helped clients understand their coverage needs and find the best options for their unique situations
JANUARY 2016 - JANUARY 2019, REMOTE WORK (U.S.A)
SALES DEVELOPMENT EXECUTIVE, TRAVELCAR
I generated qualified leads and booked appointments, driving revenue growth for the company. My efforts resulted in a 15% increase in new customers and a 10% boost in sales.
JANUARY 2015 - JANUARY 2019, REMOTE WORK (U.S.A)
OUTBOUND MARKETING ASSISTANT, ROSIE’S ROOFING AND RESTORATION
I helped generate leads and connect with potential customers, boosting the company's sales pipeline. My efforts resulted in 10% increase in qualified leads and 10% increase in new roofing projects.
JANUARY 2014 - JANUARY 2015, REMOTE WORK (U.S.A)DISPATCHER/CUSTOMER SERVICE, SKOOTI ensured smooth and efficient operations by dispatching drivers, managing customer inquiries, and resolving issues promptly. My efforts resulted in increased customer satisfaction and improved on-time delivery rates.
JANUARY 2007 - JANUARY 2012, ONSITE WORK (PHILIPPINES)
TECHNICAL SUPPORT REPRESENTATIVE TIER 2, TELETECH
I provided technical support to customers, troubleshooting issues and resolving problems quickly. My efforts resulted in increased customer satisfaction and reduced service interruptions. My strong performance and dedication to customer service led to my promotion to Tier 2 technical support, where I handled more complex issues and provided advanced troubleshooting.
JANUARY 2005 - JANUARY 2007, ONSITE WORK (PHILIPPINES)
DISPATCHER/CUSTOMER SERVICE, TELETECH
I provided technical support and resolved customer issues related to digital imaging and broadband products. My efforts resulted in increased customer satisfaction and reduced service interruptions
