Telecom wireless professional with 6 years of experience in administrative operations, chat support, and documentation management. Built AI-powered HTML systems that reduced manual workloads by 40%, managed email systems and web hosting, and forwarded 100+ bidding invitations monthly to top management. Leveraged generative AI for content creation and social media planning, boosting engagement by 20%. As ISO Department Owner for 3 years, consistently aced audits and ensured compliance.