Dedicated and detail-oriented Medical Virtual Assistant with over 11 years of experience in providing exceptional administrative support within the healthcare sector. Proficient in managing electronic health records (EHR), coordinating patient appointments, facilitating communication between patients and healthcare providers, and accurately preparing and submitting claims. Strong understanding of medical terminology and procedures, coupled with excellent organizational skills that ensure efficient operations in a fast-paced virtual environment. Committed to maintaining patient confidentiality and delivering high-quality service to enhance patient care experiences.
Key Skills:
* Expertise in EHR systems and medical billing
* Strong communication and interpersonal abilities
* Excellent time management and multitasking skills
* Familiarity with HIPAA regulations
* Familiarity with insurance portals such as Availity, UHC, Navinet, Navihealth, Cigna, Carelon, NGSConnex, and more.
* Strong understanding about EOBs, AR follows, and denial management
Professional Experience:
Successfully managed various administrative tasks such as intake coordination, insurance verification, prior authorization, scheduling, and medical billing for multiple healthcare providers, handled patient inquiries, and maintained accurate medical records, contributing to improved operational efficiency and enhanced patient satisfaction.
