Hi! I'm Cloud, an Operations and Administrative Support professional with 2+ years of experience supporting remote teams across Australia, Singapore, Hong Kong, Japan, and the UK.
I help businesses stay organized by handling the day-to-day tasks that keep operations moving—administrative support, HR, recruitment, data entry, documentation, project coordination, customer service, and research.
Here's what I can help you with:
✔ Administrative & Virtual Assistance
✔ Data Entry & Document Management
✔ Email & Calendar Management
✔ Project & Operations Coordination
✔ Recruitment & HR Support
✔ Candidate Sourcing & LinkedIn Research
✔ Appointment & Interview Scheduling
✔ Customer Service & CRM Support
✔ Research & Lead Generation
✔ Reports, Trackers & Google Sheets
✔ SOP & Process Documentation
✔ Canva & Basic Marketing Support
I've managed employee and candidate records, recruitment trackers, attendance and operational reports, onboarding documentation, project timelines, workforce tracking, and cross-functional coordination. I've also handled high-volume customer calls and CRM documentation, giving me a strong foundation in professional communication and customer support.
Tools I use: Google Workspace, Microsoft Office, Slack, Trello, -----------, Jira, Employment Hero, Workday, LinkedIn Recruiter, Zendesk, Five9, Canva, Mailchimp, and ChatGPT.
I'm highly organized, detail-oriented, adaptable, and comfortable working independently in remote environments. Whether you need a Virtual Assistant, Administrative Assistant, Operations Assistant, HR Assistant, or Recruitment Support, I'd be happy to help.
Let's connect and discuss how I can support your business!
