AI Automation Specialist and IT Support professional
with 5+ years of hands-on experience helping businesses
eliminate manual work through smart, automated workflows.
I specialize in building no-code automation systems
using Zapier, Make, Google Workspace, Slack, and Gmail
— connecting multiple platforms into seamless,
end-to-end workflows that save time and reduce errors.
Most recently, I designed and built a fully automated
Lead Management Response System for an automotive
dealership — capturing customer inquiries, looking up
pricing from a centralized database, alerting the sales
team via Slack, and sending personalized email responses
to customers, all within seconds and with zero manual
effort.
Beyond automation, I bring strong IT support experience
— hardware and software troubleshooting, network
administration, system maintenance, and end-user
support across healthcare and automotive industries.
If you're looking for someone who can analyze your
workflows, identify automation opportunities, and build
reliable systems that just work.
