I used to work as a Level 2 Business Systems Analyst for a leading developer and manufacturer of printing and imaging products and solutions. I act as a Subject Matter Expert for the company's Sales and Services Systems applications. With my 10 years of experience in BPO companies as a Program Analyst and as a Workforce Supervisor, I have acquired a wide range of skills and gained expertise in MS Office Applications, data management, analysis and problem solving, customer service, technical recommendation and testing. I am into music, sports, and outdoor activities during my free time.
