I have over 4 years of experience supporting Property Managers handling both short-term and long-term rentals, with a strong focus on Australian and UK property management companies. My background includes end-to-end administrative and operational support, helping ensure smooth day-to-day operations and exceptional service delivery. Below is a summary of my key responsibilities and experience in the property management industry:
• Drafting and preparing lease agreements and renewal documents in accordance with relevant legislation.• Serving as a main point of contact for tenants, landlords, and contractors, ensuring clear and professional communication at all times.
• Coordinating and managing maintenance requests: receiving job requests, liaising with tradespeople, sending work orders, following up on progress, requesting quotes, and processing invoice approvals.
• Handling tenancy changes including vacate notices, break lease scenarios, and change of shared tenancy processes, while ensuring compliance and smooth transitions.
• Organising and scheduling property inspections such as entry, exit, and routine inspections, and ensuring reports are filed and shared with relevant parties.
• Conducting compliance checks to ensure properties meet all required standards and regulations.
• Supporting property managers in administrative tasks, tenant onboarding, arrears follow-up, and general customer service.
• Experience using property management platforms such as PropertyMe and MRI
