Psychiatry Virtual Assistant | Patient Care Coordinator | Prior Authorization | TMS-Spravato Support

I am a Patient Care Coordinator and Healthcare Virtual Assistant with 4+ years of experience supporting U.S.-based psychiatry and behavioral health practices. I specialize in providing reliable administrative and patient support that helps mental health providers stay organized, improve workflow efficiency, and deliver a smooth patient experience.

My experience includes working closely with psychiatrists, therapists, patients, pharmacies, and insurance companies. I understand the importance of accuracy, confidentiality, timely communication, and compassionate patient service when working in behavioral healthcare.

MY AREAS OF EXPERTISE
Psychiatry & Behavioral Health Administrative Support
Patient Care Coordination
Appointment Scheduling & Calendar Management
Appointment Confirmation, Rescheduling & Follow-Up
Patient Intake & New Patient Coordination
Patient Documentation Collection via Email & Fax
Prior Authorization Processing & Follow-Up
Medication Refill Coordination
EMR/EHR Data Entry & Patient Chart Management
Patient Communication via Phone, Email & Messaging
Pharmacy & Insurance Communication
Patient Follow-Up & Care Coordination
Monitoring Patient Progress & Escalating Concerns
Administrative Data Entry & Record Maintenance
Customer Service & Patient Support
HIPAA-Compliant Administrative Support
TMS & SPRAVATO / KETAMINE CLINIC SUPPORT

I am also familiar with administrative workflows associated with TMS and Spravato/ketamine treatment programs, including patient coordination, scheduling, documentation, insurance-related tasks, prior authorization support, treatment appointment coordination, and follow-up.

I understand that these services require careful scheduling, documentation, communication, and coordination between patients, providers, insurance companies, and clinical staff.

WHY I CAN SUPPORT YOUR PRACTICE?

I can help reduce the administrative workload for providers and clinical teams by handling day-to-day coordination tasks accurately and professionally.

I am comfortable communicating with patients, insurance companies, pharmacies, and healthcare teams while maintaining professionalism, empathy, confidentiality, and attention to detail.

My goal is to become a reliable long-ter-----------mber of your virtual healthcare team so providers can spend more time focusing on patient care while I help manage the administrative side of the practice.

TECHNOLOGY & SYSTEMS

Healthcare / EHR:
Osmind
MD ToolBox
Cover-----------ds
Auvelity
EMR/EHR Systems

Administrative & Communication:
Microsoft Office
Microsoft Excel
Google Workspace
Google Sheets
Slack
Microsoft Teams
Zoom
Google Meet
RingCentral
GoHighLevel (GHL)
Canva

SERVICES I CAN PROVIDE

Patient Coordination:

New patient intake
Appointment scheduling
Appointment confirmations
Rescheduling and cancellations
Patient follow-ups
Documentation collection
Phone and email communication

Insurance & Medication Support:

Spravato and TMS Prior authorization support
Insurance follow-up
Medication refill coordination
Pharmacy communication

Administrative Support:

EMR/EHR updates
Patient chart maintenance
Data entry<8efe80624d780eba0c6493ec45140364>Email management
Calendar management
Spreadsheet management
Administrative documentation
Provider support

I am available for full-time, part-time, or long-term remote opportunities with psychiatry clinics, behavioral health practices, therapy practices, TMS/Spravato clinics, and other U.S.-based healthcare organizations.

If you are looking for a reliable Psychiatry Virtual Assistant, Patient Care Coordinator, or Behavioral Health Administrative VA, I would be happy to support your practice.