Results-driven IT professional with 5+ years of experience in software quality assurance, Agiledelivery, and service leadership across enterprise banking and insurance environments. Proventrack record in leading cross-functional teams, facilitating Scrum ceremonies, ensuring high-quality releases, and managing client-facing delivery operations. Strong background in teststrategy, defect lifecycle management, stakeholder communication, and continuous processimprovement. Recognized for servant leadership, analytical thinking, and execution excellence inmission-critical systems.
