Healthcare Administrative Professional with 9+ years of experience across healthcare, quality assurance, administration, client support, and remote operations. Registered and licensed Medical Technologist with specialized training in NDIS administration and NDIS Quality & Safeguards Commission standards. Experienced in documentation management, participant records, compliance support, CRM administration, client communication, reporting, and process improvement. Proven ability to maintain accurate records, support operational workflows, manage high-volume written communication, and work effectively in fully remote environments. Recognized for attention to detail, documentation accuracy, process improvement, and maintaining high standards of compliance and service quality. Passionate about supporting NDIS providers and allied health teams through reliable administrative support and efficient business operations.
