I am a Technical Virtual Assistant with over 2 years of corporate experience supporting backend systems, APIs, and cloud-based applications. My experience comes from working in structured corporate environments where system reliability, documentation, and clear communication are essential.
I help businesses and remote teams by monitoring applications, investigating technical issues, coordinating with developers, tracking tasks and incidents in Jira, and supporting deployments and testing activities. I also maintain clear documentation, SOPs, and support notes to ensure smooth day-to-day operations.
My technical background includes backend and API support (REST APIs, Postman, Swagger), cloud and deployment support (AWS EC2/EKS, Docker, Kubernetes), and CI/CD workflow assistance using GitHub Actions. I am comfortable working with engineers, following processes, and handling support-level technical tasks independently.
I am currently transitioning from corporate technical support roles into freelancing and am looking for a long-term, part-time remote role (around 20 hours per week) where I can provide reliable technical and operational support.
Rate: ?500/hour (negotiable for long-term or higher-hour engagements)
Availability: Part-time | Remote
Verified
