AUDIO INTRODUCTION: -----------
With over 5 years of operations experience, I am well-prepared to provide the support needed to keep your business running smoothly.
I have worked as an Executive Assistant for 3 years for a CEO based in the Netherlands and I would do all the administrative and technical tasks for him and the company. I managed email, creating scripts for client outreach, research, calendar, etc. I also managed the team's productivity, checking their time schedules and work hours using TimeDoctor, I did the payroll and processed payroll for the team. I used ClickUp for project management, keeping track of our progress for all client systems and ensuring we have proper communication and timely updates. I am in constant communication with the clients using Slack or Zoom calls if they have concerns or if I need to simply update them. I also created invoices for the clients, tracking if all payments were successfully deposited, I used Stripe, Wise, and Invoiless for some of the payment concerns. I created SOPs for all the processes making sure that we have proper turnover of information for both clients and the team. I am also an expert in creating automation using Zapier, Pabbly, and Clickup. Recruitment Specialist/Executive Assistant | January 2021 - October 2023 Full time I have experience in various aspects of recruitment and client management. This included crafting and posting job listings on job boards and other websites to attract qualified candidates. I conducted screening interviews, from reviewing applications to conducting interviews, to ensure the selection of suitable candidates. Additionally, I handled client concerns and effectively managed sales calls in the absence of the CEO, addressing potential clients' pain points and offering solutions during these calls. Alongside these responsibilities, I also gained valuable experience in team management. Junior Operations Manager | January 2024 - May 2025 Full time I supported daily operational activities to ensure a smooth workflow across departments, coordinating scheduling and internal communications to maintain overall efficiency. I assisted in managing client relationships and communications while also maintaining accurate records and documentation essential for both client management and internal team operations. Additionally, I created and developed Standard Operating Procedures (SOPs) and implemented integrations to enhance processes and boost productivity. I handled end-to-end recruitment processes, from sourcing to onboarding. Junior Talent Acquisition Specialist | Jan 2023 - Jun 2023 - Contract I have excelled in identifying top talent to meet organizational staffing needs. My role involved conducting comprehensive candidate searches, evaluating resumes, and conducting interviews to assess qualifications, skills, and cultural fit. I am proficient in developing and maintaining strong relationships with both candidates and hiring managers, ensuring a seamless recruitment process. I've effectively utilized various sourcing methods, including job boards, social media, and networking, to build a robust candidate pipeline. Additionally, I am well-versed in applicant tracking systems and have a proven track record of meeting hiring goals and deadlines. My ability to analyze job requirements, strategize recruitment efforts, and deliver exceptional results has contributed to the growth and success of the organizations I've served.
Verified
