Proficient in MS Office, Gdrive and knowledgeable in Netsuite, Shopify, Zopim, Cerb Helpdesk, Zendesk, Freshdesk, Freshchat, GDrive, Salesforce, Microsoft D365, and Magento. Fluent in English both oral and written. Extensive experience in??email/phone/chat support. Reliable, adaptable, and can learn new processes quickly, and takes initiative.