Etsy & Shopify Store Manager | E-Commerce Operations | POD Product Development | Customer Support

Greetings! I'm Azenith.

I am an experienced Etsy & Shopify Store Manager with 5+ years of hands-on experience managing Etsy stores and 2+ years of experience managing Shopify stores. I specialize in end-to-end e-commerce operations, helping businesses manage, optimize, and grow their online stores while delivering exceptional customer experiences.

Key Expertise & Skills:

1. Etsy Store Management (5+ years) – Managing store setup, product organization, account management, order fulfillment, supplier coordination, inventory, and overall store operations.

2. Shopify Store Management, Optimization & Rebranding (2+ years) – Managing Shopify stores, homepage customization, store rebranding, theme customization, basic CSS customization, UI improvements, navigation and collection optimization, app integrations, mobile responsiveness, product management, and overall store optimization.

3. Dropshipping & E-Commerce Operations – Managing multiple seller accounts, coordinating suppliers, streamlining workflows, and ensuring efficient day-to-day store operations.

4. End-to-End Print-on-Demand (POD) Product Development – Managing the complete product lifecycle from market research, trend analysis, product concept development, graphic design, mockup creation, supplier coordination, pricing, SEO-optimized listings, product publishing, and post-launch optimization across Etsy and Shopify.

5. Graphic Design & Creative Product Development – Creating original product concepts, branding assets, product visuals, banners, mockups, marketing materials, and supporting the creative process from concept to product launch.

6. Customer Support & Customer Experience – Handling customer inquiries, order issues, returns, refunds, and providing exceptional customer service to build customer satisfaction and loyalty.

7. Social Media Management & Marketing Support – Managing social media content, creating graphics, post scheduling, audience engagement, page optimization, and supporting paid advertising campaigns.

With a combination of strong e-commerce management, Shopify optimization, end-to-end POD product development, creative design, and customer support experience, I help businesses streamline operations, strengthen their brand, and achieve sustainable growth.