Hi, I'm Maria!
I have 5+ years of experience supporting and managing business operations, working closely with leadership and teams to keep day-to-day operations organized, efficient, and on track.
My experience includes:
Business Operations & Management – overseeing daily operations, coordinating tasks, managing workflows, and improving processes
Team Coordination – managing and supporting teams, creating SOPs, assigning tasks, and fostering accountability
Executive Support – working directly with leadership, providing updates, coordinating priorities, and handling administrative responsibilities
Process Improvement – creating SOPs and developing more efficient systems and workflows
Digital & Website Management – managing websites, SEO, content, Google Ads, and online business initiatives
E-Commerce Operations – order processing, product listings, fulfillment, customer support, and shipment coordination
Sales & Business Development – prospect research, outreach, follow-ups, email communication, and sales support
Customer & Client Support – handling communication through email, phone, and chat
Airbnb & Short-Term Rental Support – listing management, guest communication, inquiries, and reservation support
I’m comfortable wearing different hats, managing multiple priorities, working independently, and communicating directly with business owners and leadership. I’m also quick to learn new systems and adapt to the way each business operates.
Tools: Asana, -----------, Trello, HubSpot, Zoho, Zendesk, Shopify, WooCommerce, Etsy, AliExpress, Google Search Console, Google Analytics, Google Business Profile, Google Ads, and other business platforms.
I’m looking for opportunities where I can bring my operations experience, problem-solving skills, and business mindset to help a company stay organized, improve its processes, and grow.