Hi, I’m Kristelle, an Executive Assistant and Operations Coordinator with experience supporting founders, healthcare clinics, sales teams, commercial property firms, and service-based businesses across Australia, New Zealand, the US, UK, and Canada.
I help busy founders and teams stay organised by managing admin tasks, CRM updates, customer follow-ups, inbox/calendar support, bookkeeping admin, receipting, reconciliation checks, documentation, and internal workflows.
I have hands-on experience with tools such as Xero, HubSpot, GoHighLevel, Genie, Process Street, Sage, Excel, Power BI, Outlook, Teams, SharePoint, Claude AI, ChatGPT, and Heidi AI.
Some of the work I currently support includes:
Processing 20 to 30 receipts daily and assisting with monthly reconciliation checks in Xero
Managing follow-ups with customers, patients, insurers, WorkCover, legal firms, and government agencies
Preparing 100+ customer quotations and managing 80+ customer enquiries weekly
Updating CRM records, sales pipelines, meeting logs, and follow-up tasks in HubSpot and GoHighLevel
Creating SOPs, workflow checklists, email templates, and admin processes using Process Street and AI tools
Supporting founders with inbox, calendar, documents, meetings, reports, and task coordination
I am best suited for founders, small businesses, healthcare clinics, sales teams, and operations teams that need someone reliable, organised, proactive, and comfortable working across admin, CRM, finance support, customer service, and systems.
I’m not just here to tick off tasks. I like improving the process behind the task so the business can run smoother.
Verified
