I'm a flexible, tech-savvy Virtual Assistant who thrives on learning, solving problems, and figuring things out independently. I'm comfortable jumping into unfamiliar tools, workflows, and industries, quickly learning how things work, and finding ways to make processes more organized and efficient.
With 10+ years of hands-on experience in bookkeeping, payroll, HR support, business administration, and client operations across the Philippines, Singapore, Hong Kong, Australia, and the US, I bring both strong attention to detail and a practical, systems-oriented mindset.
What I Can Help With
1. Bookkeeping & Payroll
Full-cycle bookkeeping
Accounts payable and receivable
Bank, credit card, POS, and account reconciliations
Payroll processing and employee support
Expense and transaction management
Financial reporting and record keeping
Xero Professional Certified
2. Business & Administrative Support
Data entry, documentation, and file organization
Research and information management
Google Workspace and Microsoft Office
Simple graphics and promotional materials
Content creation and content repurposing
Process documentation and workflow management
General day-to-day business operations
3. AI, Automation & Digital Systems
AI-assisted business workflows
Simple n8n and Zapier automation
AI tools including Claude Code and Chatgpt
Automated reporting and notifications
Booking and business management systems
Digital forms, databases, and workflow integrations
Website and business system support
Proven Track Record
1. Processed end-to-end payroll for 700+ external employees, serving as a trusted first point of contact for payroll concerns and resolving issues promptly.
2. Delivered HR, payroll, and tax compliance support to 10+ clients across Southeast Asia.
3. Managed full-cycle bookkeeping for five US-based retail businesses simultaneously.
4. Performed daily multi-account reconciliations across banks, credit cards, POS, cash, ATM, purchases, invoices, vendor accounts, and other financial records, identifying and resolving variances efficiently.
5. Built automated booking and management system for a vacation rental and beach resort, reducing approximately 4 hours of administrative work per day.
6. Built practical business and automation systems, including a bookkeeping review/audit tool, a 24/7 automated rentals booking workflow, and a small-business finance management system.
