I am an experienced Virtual Assistant and Customer Support Specialist with nearly 15 years of remote work across industries like e-commerce, logistics, and wellness. My career has been defined by solving problems efficiently, providing exceptional customer experiences, and supporting teams to thrive in fast-paced environments. I am now exploring opportunities that merge my proven skills with a role focused on operations or customer support coordination.
What sets me apart is my ability to adapt quickly and master diverse tools, such as Shopify, Keap, and Zendesk, along with CRMs and Google Workspace. I’m skilled at managing schedules, resolving customer inquiries with precision, and maintaining operational harmony, even while working remotely. My ability to stay organized and dependable makes me a valuable addition to any team looking for someone who can excel, independently or collaboratively.
In my 8 years with YOGABODY Naturals, I supported U.S. and UK clients, fulfilled over 2,000 orders daily, and maintained seamless communication with customers. Additionally, during my tenure with Flock Freight, I ensured accurate quotes and streamlined logistics processes while liaising across departments. I’ve earned recognition for my adaptability, proactive problem-solving, and commitment to excellence in each of my roles.
I am keen to connect with professionals in operations or customer support management roles, and I welcome introductions to anyone in these industries. I’m also open to advice that could guide my next steps or help further align my strengths with new opportunities.
