• Customer Service / Back Office: Processed 100+ records per shift with high accuracy. Maintained structured tracking sheets for real-time updates. Verified documentation for completeness and compliance. Coordinated cross-departmental issue resolution and follow-up. Ensured secure handling of sensitive, confidential data. Documented professional communications for audit purposes. (4 years)
• Manager (small business): managing staffs, planning, inventory, evaluating staffs performance, recruiting staffs, selecting proper candidate, and orienting different candidates. (2 years)
• Virtual Assistant: scheduling appointments, scheduling interviews, creating powerpoint presentation for orientation purposes, making phone calls, and managing social media accounts. (2 years)
Verified
