Monitor and Manage Emails: Handle incoming and outgoing emails, ensuring timely responses and effective communication. Ecommerce Platform Management: Oversee and manage all aspects of various ecommerce platforms, including product listings, updates, and optimizations. Inventory Management: Maintain appropriate inventory levels to support the sales pipeline and prevent stockouts or overstock situations. Customer Service: Address customer service issues raised by chan----------- partners, ensuring prompt resolution and a positive customer experience. Chan----------- Relationship Management: Effectively nurture and manage relationships with chan----------- partners to foster cooperation and mutual success. Key Account Performance: Take ownership of key chan----------- accounts' performance, including developing strategic plans and driving results to meet or exceed targets. Data Analysis: Prepare monthly data analysis reports for Sales, Returns, and Defect Rate across all ecommerce platforms, identifying trends and areas for improvement. Customer Insights: Provide valuable insights gathered from customer feedback and reviews, contributing to the development of actionable plans for enhancement. Issue Resolution: Identify, create, and resolve issues on seller central platforms to ensure smooth operations and optimal performance.
