I am a Technical Support Virtual Assistant with extensive BPO experience and currently working as a Team Leader at Movate, handling technical support agents. I support email and chat operations, manage customer escalations, and ensure SLA compliance.
I have experience using Salesforce for case management and customer communication. I am actively learning Zendesk/Freshdesk, HubSpot CRM, Notion, and Google Workspace to support online, SaaS, and technology-driven businesses.
I am reliable, detail-oriented, and looking for a long-term, part-time Technical VA role focused on email and chat support.
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