Results-driven Business Development Manager with a strong background in managing diverse contact center campaigns across both the US and UK markets. I’ve handled multiple accounts in various industries, including legal, healthcare, home services, financial, and tech-driven solutions. Experienced in leading high-performing teams, driving growth, and delivering measurable results across sales and support campaigns. I bring a strategic approach to team development, client relationships, and performance optimization, and I’m eager to bring that value to new opportunities.
CORE SKILLS AND COMPETENCIES:
Client Relationship & Account Management
Strategic Sales & Business Development
Leadership and Management
Microsoft Office and Google Workspace
Contact Center Operations Management
Coaching, Training & Team Development
US & UK Market Familiarity
Industry Experience: Legal (Mass Tort), Healthcare, Solar, Medicare, Debt Relief, Home Services
RESUME:
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