Hi, I’m Angela! I’m a Psychology graduate with a strong background in healthcare support, customer service, onboarding, and administrative coordination. I bring a unique blend of clinical knowledge and operational expertise, with a strong commitment to providing a smooth, professional, and people-centered experience.
Professional Highlights:
Former Care Advocate at Optum, handling voice and non-voice support, resolving patient concerns, explaining healthcare benefits, and ensuring HIPAA/PHI compliance.
Clinical exposure through on-the-job training at a psychiatric clinic, assisting with case reports and supporting therapeutic activities.
Currently a US Healthcare Onboarding Specialist – Talent Acquisition, where I manage background checks, guide candidates through pre-employment steps, coordinate hiring workflows, support new hire orientations, and streamline recruitment operations.
Skills & Strengths:
Excellent communication and organizational skills
Strong critical thinking and problem-solving abilities
Detail-oriented with a heart for service and client care
Healthcare Administrative Support
Virtual Assistance & Email Management
Data Entry & Record Maintenance
Customer Service & Client Communication
Time Management & Organization
HIPAA-Conscious Data Handling
Whether you need help with virtual assistance, recruitment coordination, healthcare admin support, or customer service, I’m here to help your team succeed—with both efficiency and empathy.
Let’s connect and grow your business together!
