Medical Records Specialist | Medication Prior Authorization Specialist | Patient Chat Support

I am a Healthcare Virtual Assistant and Pharmacist with experience supporting healthcare operations through medical records management, medication prior authorizations, patient communication, documentation, and administrative coordination. Experienced in requesting and following up on medical records, submitting medication prior authorizations and appeals, communicating with patients and healthcare providers, and maintaining accurate patient information and documentation. Proficient in Practice Fusion, Liquid EHR, Cover-----------ds, Google Workspace, and Microsoft Office. Also provides training and guidance to fellow HVAs in patient chat support workflows while maintaining HIPAA-compliant handling of protected health information.