Versatile Customer Success and Operations Specialist with over 8 years of experience supporting global brands. Currently serving as a Customer Service Assistant at On Track Learning LLC, managing end-to-end client support and administrative operations for the CEO. Expert in streamlining workflows using Trello for project management and Google Suite for collaborative documentation. Proficient in financial administration and scheduling, leveraging Xero for precise invoicing and Acuity for automated appointment management. Proven track record in B2B sales, technical troubleshooting, and maintaining high-level data integrity for firms like Wells Fargo and Microsoft.
