With over six years of experience across customer service, sales support, operations, and finance administration, I have developed strong skills in managing end-to-end customer and business processes with accuracy and efficiency.
I have handled inbound customer enquiries via phone, email, and chat, processed sales orders, provided order updates, and resolved support tickets and post-sale issues. I am also experienced in managing returns, RMAs, and coordinating with suppliers for warranties and product concerns.
In addition, I have supported supply and purchasing tasks such as purchase order processing, back-order tracking, and supplier coordination. I also have experience in accounts receivable and payable, including reconciliations, invoice processing, and month-end support.
I have assisted sales teams with quoting, CRM updates, lead generation, and pipeline reporting, while maintaining strong communication with customers and partners. I am confident that my diverse experience aligns well with the requirements of this role.
Thank you for your time and consideration. I look forward to the opportunity to contribute to your team.
Sincerely,
