I’m a logistics and operations professional with 7+ years of experience in high-volume order fulfillment, real-time tracking, freight coordination, and end-to-end track & trace. I specialize in keeping operations organized, improving order visibility, and coordinating with merchants, couriers, carriers, and customers to prevent delays and ensure accurate, on-time delivery.
My background includes managing hundreds of live orders, supporting 100K+ SKUs, handling dispatch workflows, resolving delivery issues, maintaining accurate records, and leading a 12-member operations team. I thrive in fast-moving environments where accuracy, follow-through, and proactive problem-solving directly impact customer satisfaction and operational performance.
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