Experienced Chat and Email Support for almost 5yrs with a strong background in team leadership in one of the BPO companies here in the Philippines. I have successfully managed and mentored a team of customer support agents to deliver consistent and top-quality service. My leadership skills have enabled me to foster a collaborative and motivated team environment, increasing productivity and performance. I excel in training new tea-----------mbers, optimizing workflows, and implementing best practices to enhance efficiency.
Verified
