Dynamic Operations & Project Support Professional | CRM & Team Lead
Operations, Project Support, and Team Lead professional with 3+ years of experience managing remote workflows, real estate lead generation, and premium customer operations. Proven ability to bridge the gap between high-level business strategy and daily execution.
Key Expertise:
-Operations & Team Leadership: Managed and optimized workflows for a remote team of 12 cold-calling VAs. Experienced in tracking metrics, KPI reporting, and sourcing on-demand local contractors/cleaners for Short-Term Rental (STR) property operations.
-High-Value Client Management: Experienced in high-stakes logistics, including coordinating multi-layer travel itineraries, bookings, and escalations for VIP luxury accounts and enterprise clients (Amazon NA/UK & Cruise Lines).
Systems & Platforms:
ClickUp, Notion, GoHighLevel, Salesforce CRM, Google Workspace (Docs, Sheets, Calendar).
Results-driven, highly proactive (DISC: 43% Dominance), and ready to take operational ownership behind the scenes to help your business scale efficiently without micromanagement.
Verified
