A self-motivated professional with experience in various roles spanning customer service, technical support, and administrative functions, demonstrating proficiency in managing customer inquiries, leading teams, implementing new processes, and providing IT support.
Skills:
Remote support (IT)
Customer service
Microsoft proficient
Chat support
Computer software troubleshooting
Knowledgeable in ticketing systems (ServiceNow, FreshDesk, Zendesk)
Quickbooks online
Administrative assistant
Social media and email Management
