Payments and Admin Powerhouse: Your Business's Secret Weapon

Tired of juggling a million tasks while trying to keep your business afloat? I'm your dedicated payment and admin powerhouse, here to rescue you from the administrative chaos. With a sharp eye for detail and a passion for precision, I'll turn your payment and administrative challenges into a streamlined success story. Let's conquer your obstacles together, one transaction at a time.
Let's explore the ways I can support your business goals:
PAYMENT PROCESSINGEnd-to-end payment onboarding and processing? Merchant Onboarding, KYC/KYB Validation and Verification? Customer Risk and Compliance Assessment? Merchant account activation (Technical Training and Configuration)? Ongoing Due Diligence and Transaction Monitoring? Payment Reconciliation? Chargeback Management? Payment Optimization
ADMINISTRATIVE MANAGEMENTStreamline operations and enhance efficiency.? Data entry? Document and knowledgebase management? File organization? Calendar/Appointment management? Meeting coordination? Email Management
CUSTOMER SUPPORTProvide exceptional customer service and satisfaction.? Email and Chat support/communication? Ticket Management? Inbound/outbound calls? Problem resolution? Customer satisfaction
INVENTORY MANAGEMENT
Optimize inventory levels and streamline operations.? Stock tracking? Order fulfillment? Inventory analysis? Purchase orders? Basic Invoicing? Accounts Payable / Reconciliation
BASIC DATA ANALYSISCollects, cleans, analyzes, and interprets data to uncover insights and inform decision-making.? Data collection? Data cleaning? Data analysis tools? Data visualization and interpretation
TOOLS AND SYSTEMS? Google Workspace: Docs, Sheets, Slides, Sites, Drive? Microsoft Office: Word, Excel, Power Point, Share Point, Power Automate? Data Entry: CRM, Google Sheets, MS Excel, PDF to Excel? Social Media: Facebook, Instagram, TikTok, YouTube, Pinterest, LinkedIn? Design & Project Management: Canva, Trello, Asana? Marketing & Sales: HubSpot, Salesforce? Communication & Ticket System: Skype, Slack, Teams, ZOHO, Salesforce, Zendesk, Fresh Desk? Others: ChatGPT, Gemini, Claude
EXPERIENCE:? Payments Specialist and Admin Assistant since 2018? Successfully managed payment processing for multiple clients, direct acquiring banks, PSPs, B2C clients from USA, EU and UK and APAC Region? Accurately tracked and managed inventory levels.? Provided excellent customer support and resolved inquiries promptly.? Efficiently handled various administrative tasks, including data entry, data analysis and document management.? Increase monthly payment rebate
WHY CHOOSE ME:? EFFICIENCY: I am highly organized and efficient, capable of handling multiple tasks simultaneously.? RELIABILITY: You can count on me to deliver results on time and with the highest level of accuracy.? PROBLEM-SOLVING: I am skilled at identifying and resolving issues, ensuring smooth operations.? TECH-SAVVY EFFICIENCY: I'm a highly organized and efficient professional who thrives in fast-paced environments. I'm skilled at using various software and tools to streamline processes and maximize productivity.? CUSTOMER-FOCUSED: I am dedicated to providing excellent customer service and building strong relationships.
LET'S WORK TOGETHER TO STREAMLINE YOUR BUSINESS OPERATIONS AND ACHIEVE YOUR GOALS!